AI customer service on WhatsApp
Run the same grounded AI agent on WhatsApp as on your website, with order tracking, human handoff to a live inbox, and Messenger, Instagram, email and Telegram on every plan.
The problem
Customers would rather message you on WhatsApp than fill in a contact form. But WhatsApp messages pile up in a phone, outside your support tools, and go unanswered after hours.
How ChatbotReply handles it
One agent, same knowledge
The agent that answers on your website also answers on WhatsApp, from the same content and with the same rules.
Order tracking in the chat
With Shopify or WooCommerce connected, customers can check an order on WhatsApp. Optional identity verification is available.
Handoff to your team
When a customer needs a person, the conversation goes to the live-agent inbox with a summary.
Every other channel too
Messenger, Instagram, email and Telegram are included on every plan.
Setup
Build a free sandbox agent from your website and test its answers.
Start the 14-day free trial and connect your WhatsApp Business number in the dashboard.
Run the QA Lab and pass the quality gate.
Go live on WhatsApp, and add the website widget or other channels whenever you like.
FAQ
Is WhatsApp an extra cost?
Not from ChatbotReply. Every channel is included on every plan.
Can my team take over a conversation?
Yes. Handed-off conversations appear in the live-agent inbox with a summary of what has been said so far.
Does it answer in the customer's language?
With AI answers on, replies follow the customer's language. Test your key languages in the QA Lab before launch.
How much does it cost?
Flat monthly plans from $99, with every feature on every plan. Answers matched directly from your FAQs are unlimited, and bringing your own AI key removes the AI-answer cap. The 14-day free trial needs no card.
See it on your own website
Paste your URL and chat with an agent built from your pages. Free sandbox, no card.