Solutions
What ChatbotReply does for e-commerce, SaaS and service businesses, and how to set it up.
Use cases
An AI chatbot for your Shopify store
ChatbotReply answers Shopify customers from your store content with sources, looks up orders, recommends products from your live catalog and sends refunds to you for approval.
An AI chatbot for your WooCommerce store
ChatbotReply connects to WooCommerce for order lookup and catalog sync, answers from your own site with sources, and sends refund and cancellation requests to you for approval.
An AI customer support agent that doesn't guess
ChatbotReply answers customers from your own website, FAQs and documents with visible sources, says when it doesn't know, and hands off to your team with a summary.
Answer "Where is my order?" automatically
ChatbotReply looks up Shopify and WooCommerce orders on your website, WhatsApp, Messenger and more, with optional customer verification and handoff for exceptions.
Handle returns questions without handing over the keys
ChatbotReply answers returns-policy questions with a link to your policy, and turns refund and cancellation requests into approvals for your team.
An AI support agent for your SaaS product
ChatbotReply answers product, billing and pre-sales questions from your docs with citations, captures leads, and hands off to your team with a summary.
AI customer service on WhatsApp
Run the same grounded AI agent on WhatsApp as on your website, with order tracking, human handoff to a live inbox, and Messenger, Instagram, email and Telegram on every plan.
Automate repetitive support, keep control of the rest
ChatbotReply automates repeat questions from your own content, routes risky actions to your team for approval, and tests the agent before it goes live. Flat monthly pricing.
See it on your own website
Paste your URL and chat with an agent built from your pages. Free sandbox, no card.